Privacy Policy

Last Updated: 27 March 2026

This Privacy Policy explains how Crest View Digital (operated by BrandBuild Limited, Company Number: 15419773) collects, uses, and protects your personal data when you visit or use our website at https://crestviewdigital.xyz/.

 

1. Who We Are

Crest View Digital is a creative digital agency providing web design, development, and digital marketing services. We are registered in England and Wales under company number 15419773.

Registered Address: 248, Brockley Road, London, England, SE4 3SF

Email: support@crestviewdigital.xyz

 

2. Information We Collect

We may collect the following types of personal information:

  • Contact details: your name, email address, and phone number when you fill out our contact form or request a quote.
  • Technical data: IP address, browser type, operating system, and pages visited, collected automatically via cookies and analytics tools.
  • Communication data: messages and correspondence you send us through email or our website contact form.
  • Payment information: if applicable, billing details required to process invoices (we do not store card details directly).

 

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide the services you have requested.
  • To send project updates and communications related to your engagement with us.
  • To improve our website and services based on usage analytics.
  • To comply with legal obligations and resolve disputes.
  • To send occasional marketing emails where you have given consent (you may opt out at any time).

 

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

  • Contract performance: processing is necessary to fulfil a contract with you or take steps at your request before entering into a contract.
  • Legitimate interests: we have a legitimate interest in operating and improving our business, provided your rights are not overridden.
  • Consent: where you have given explicit consent, such as subscribing to marketing communications.
  • Legal obligation: where we are required to process data to comply with applicable law.

 

5. Cookies

Our website uses cookies to enhance your browsing experience. These include essential cookies required for the website to function, and analytics cookies (such as Google Analytics) that help us understand how visitors use our site. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

 

6. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share your information with:

  • Service providers who assist us in operating our website and delivering services (e.g., hosting providers, email platforms).
  • Analytics providers such as Google Analytics to help us understand website traffic.
  • Legal authorities where required by law or to protect our legal rights.

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are typically retained for up to 24 months. Client project data is retained for the duration of the engagement and for up to 6 years thereafter for legal and accounting purposes.

 

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: you may request a copy of the personal data we hold about you.
  • Right to rectification: you may ask us to correct inaccurate or incomplete data.
  • Right to erasure: you may request that we delete your personal data, subject to certain legal exceptions.
  • Right to restrict processing: you may ask us to limit how we use your data.
  • Right to data portability: you may request your data in a structured, machine-readable format.
  • Right to object: you may object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at support@ crestviewdigital.xyz We will respond within 30 days.

 

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

10. International Transfers

Your data is primarily processed and stored within the UK and European Economic Area (EEA). Where data is transferred outside the EEA, we ensure that appropriate safeguards are in place in accordance with UK data protection law.

 

11. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised date. We encourage you to review this page periodically.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Crest View Digital (BrandBuild Limited)

248, Brockley Road, London, England, SE4 3SF

Email: support@crestviewdigital.xyz

Website: https:// crestviewdigital.xyz/

 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.